Return and Exchanges
Returns are accepted within 14 days of receiving order, excluding machines.
The customer is responsible for return shipping costs unless other arrangements are made with ASM.
Items must be returned in new unused condition accompanied with original receipt and packaging.
New and Unused Condition means that the contents have not been removed from it packaging, any and all factory seals are unbroken, and the item has not been installed or attempted to be installed.
Labor and shipping are not refundable.
Returned items that were shipped with Free Shipping will have the cost of shipping deducted from any credit or refund.
Items received over 14 days are not returnable.
All machine orders and sales are final.
No return policy on sewing and cutting machines
Special Order Items
Items that were specially ordered can not be returned.
Incorrect Item Received
Contact us within 24 hours of receiving your order and we will do eveything possible to make it right.